When booking a hotel in London, wouldn’t it be great to get a 5-star service but pay a 3-star price?
Luma is a brand new boutique hotel in Hammersmith that completely focusses on the satisfaction of its guests. It has a stylish and quirky style, inspired by the Osram lightbulb factory which was one of the earliest lamp factories in Britain and used to be based just down the road. The location is ideal, excellent transport links to central London and surrounded by great restaurants and pubs.
On arrival you are met by friendly staff who could not be more helpful. The staff not only look after you while you are at the hotel, they will also assist you with planning your time in London, booking restaurants, tickets or anything else you might need. The focus here really is on customer service.
Luma have discounts set up with most of the local places and the staff are very knowledgeable to be able to make recommendations. We were not sure where to go for the evening and they booked a fantastic Spanish restaurant for us which was exactly what we were looking for.
Luma’s ethos is to strip back the things that you don’t need and focus on the things that you do. Rather than a spa or a restaurant that you might never even step foot into they would rather your eyes light up when you step into the room.
Each room is kitted out with plush bedding, a Nespresso machine, a mobile phone and a tablet for you to use during your stay and a flat screen TV with free view. The rooms are clean and comfortable with a well thought out layout and great design touches.
They also don’t have a restaurant on site as it then encourages you to enjoy the atmosphere and culinary delights of Hammersmith or central London. In the morning breakfast is provided on the go so you can take it with you if you are in a hurry or you can enjoy it in your room with a Nespresso coffee.
Even though they don’t have a bar, if you aren’t in the mood for one the fantastic nearby pubs, they have a selection of craft beers and carefully selected wines to be enjoyed in the comfort of your room.
Next time you are looking for somewhere to stay in the city for either business or leisure, we would highly recommend you consider Luma Hotel. They are proof that you don’t always have to spend the earth to get a great experience.